Effective Date: 4 September 2026
Welcome to Los Turcos. By accessing our website, placing an order, or visiting our restaurant, you agree to the following Terms & Conditions.
1. General
Los Turcos reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.
2. Orders
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order due to pricing errors, technical issues, or product availability.
3. Menu & Pricing
Our menu, prices, and promotions may change without prior notice. While we strive for accuracy, occasional errors may occur.
4. Payments
We accept cash and major credit/debit cards. All online payments are processed securely through our authorized payment providers.
5. Delivery
Delivery services are available within selected areas. Estimated delivery times are provided for convenience and may vary due to traffic, weather, or operational conditions.
6. Cancellations & Refunds
Orders may only be cancelled before preparation begins. Once an order has been prepared or dispatched, cancellations and refunds may not be available except where required by applicable law.
7. Allergies
Our menu may contain allergens including, but not limited to, dairy, gluten, sesame, nuts, and eggs. Please inform our team of any allergies before placing your order. While we take reasonable precautions, we cannot guarantee an allergen-free environment.
8. Intellectual Property
All content on this website, including logos, branding, text, graphics, and images, is the property of Los Turcos and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Los Turcos shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
10. Governing Law
These Terms & Conditions shall be governed by the laws and regulations of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website or visit us at our restaurant in Jumeirah Village Circle (JVC), Dubai.