Effective Date: 4 September 2026
At Los Turcos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you interact with Los Turcos, we may collect personal information such as your name, phone number, email address, delivery address, order details, and payment-related information. We may also collect technical information including your browser type, device information, and website usage data to improve your experience.
2. How We Use Your Information
Your information is used to process and deliver orders, provide customer support, improve our products and services, communicate important order updates, comply with legal requirements, and enhance the performance and functionality of our website.
3. Payment Security
All online payments are processed securely through authorized third-party payment providers. Los Turcos does not store your complete payment card information.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, and analyze website traffic. You may choose to disable cookies through your browser settings, although some features of the website may not function as intended.
5. Sharing Your Information
Los Turcos does not sell or rent your personal information. Your information may only be shared with trusted service providers who assist us with payment processing, order fulfillment, delivery services, website operations, or where disclosure is required by law.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain appropriate business records.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
8. Your Rights
Depending on applicable laws, you may request access to your personal information, ask us to correct inaccurate information, request the deletion of your data, or withdraw your consent where applicable. We will respond to such requests in accordance with legal requirements.
9. Third-Party Services
Our website may include links to third-party services such as online ordering platforms, delivery partners, social media platforms, or mapping services. These services operate independently, and their privacy practices are governed by their own policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us through our website or visit us at Jumeirah Village Circle (JVC), Dubai.